72 hours
Review of your request
We aim to approve your withdrawal within 72 hours. If we need additional documents or further checks, it may take longer. We do not process withdrawals at weekends.
Godz Casino Withdrawals
Deposits & Withdrawals
Your balance. Your account.
Deposit into your Godz account and request a withdrawal of your balance through the cashier. We review your request and, where possible, pay it to the same payment method you used to deposit. The standard minimum withdrawal is CHF 20.
18+. Withdrawals are subject to verification and our withdrawal terms.
How long does a withdrawal take?
7 working days
Withdrawal processing
Processing a withdrawal request can take up to seven working days. The time until the funds are credited also depends on when we approve your request and how quickly your payment provider processes the transfer.
After approval
Payment from your payment provider
After approval, the time until the funds are credited depends on your payment provider. An approved withdrawal may therefore still be in transit. If there is a delay, our support team can tell you the current status of your request.
Deposits and withdrawals at Godz
You may only use payment methods registered in your own name. Where possible, we use the same method for your withdrawal as for your deposit. If this is not technically possible, the alternative method must also belong to you and be verified.
| Payment | Deposit | Withdrawal |
|---|---|---|
| Amount | Minimum and maximum amount for the selected method | Standard minimum CHF 20; method and VIP limits also apply |
| Payment method | A method available for your account | Where possible, the same method used for the deposit |
| Verification | Identity and payment documents may be required | We may request further documents before approval |
| Wagering | Every deposit must be wagered at least once before withdrawal | Additional wagering requirements apply to bonus funds |
Payment methods for your account
The available payment methods depend on your account and currency. Choose your payment method in the cashier. Not every deposit method also supports withdrawals. The relevant minimum and maximum amounts apply to your request.
CHF and fees
For withdrawals in CHF, the standard minimum is CHF 20. If you pay in another currency, your payment provider may convert the amount. Your payment provider may charge fees. The exchange rate also depends on the service you choose.
Your withdrawal limits in CHF
Standard minimum withdrawalCHF 20
Your standard withdrawal limits increase with your VIP level. The limits apply per day, week and month. Additional amount limits may apply to the selected payment method.
| VIP level | Per day | Per week | Per month |
|---|---|---|---|
| Level 1 | CHF 700 | CHF 2’250 | CHF 9’000 |
| Level 2 | CHF 1’000 | CHF 3’500 | CHF 14’000 |
| Level 3 | CHF 1’200 | CHF 5’000 | CHF 20’000 |
| Level 4 | CHF 1’500 | CHF 7’000 | CHF 28’000 |
| Level 5 | CHF 2’000 | CHF 10’000 | CHF 40’000 |
Verification for your withdrawal
We verify your identity and whether the payment method belongs to you. We may request documents during registration or later, including before a withdrawal. A withdrawal cannot be approved while required documents are outstanding.
Identity
A valid passport, identity card or driving licence can be used as proof of identity. Documents must be complete, clearly legible and unaltered.
Residential address
Proof of address can include a utility bill, bank statement or tenancy agreement, for example. The details in your account must match the documents.
Payment method and source of funds
We may ask for proof that the bank account, card or other payment method belongs to you. Additional checks may also require documents showing the source of your funds. Accounts and payment methods belonging to other people are not permitted.
Deposits, bonus funds and withdrawals
Wagering your deposit once
Before you can withdraw deposited funds, you must wager the amount at least once. This rule also applies without a bonus.
Withdrawal with an active bonus
For our Casino welcome package, the deposit and bonus must be wagered 35 times, while free-spin winnings must be wagered 40 times. If you request a withdrawal before activation or while the bonus is still active, the bonus and any related winnings are forfeited. Once the wagering requirement is met, the bonus balance is converted to real-money funds.
Help with your withdrawal
Is your request waiting for approval, or have the funds still not arrived after approval? Our customer support can help via live chat or email. The date, amount and payment method are useful when you contact us. You do not need to share your password.
Frequently asked questions about payments
What is the minimum withdrawal at Godz?
The standard minimum is CHF 20 or EUR 20. The limits of your payment method also apply. In CHF, the standard Level 1 VIP limits are CHF 700 per day, CHF 2’250 per week and CHF 9’000 per month.
What is the minimum deposit?
The minimum amount depends on your payment method. Each of the three deposits in the Casino welcome package must be at least CHF 20. This is a requirement for that bonus, not a general minimum for every payment method.
Are withdrawals processed at weekends?
We do not process withdrawals at weekends. We aim to approve requests within 72 hours; additional checks can extend this period. Processing can take up to seven working days.
Can I pay at Godz with TWINT or PostFinance?
You can use TWINT or PostFinance only if the relevant method is available for your account in the cashier. Deposit and withdrawal methods can differ. Our support team can help with questions about your payment method.
Can I deposit and withdraw with Paysafecard?
A Paysafecard deposit is only possible if the method is available for your account. A different method may be required for the withdrawal. If your deposit method does not support withdrawals, we need another verified payment method in your name.
Can I use Bitcoin or USDT?
Crypto payments are only possible if the relevant currency is available for your account. Use the recipient address and network shown in the payment instructions in your cashier. With USDT, your wallet must use the same network. Sending funds over the wrong network may result in the money being lost.
Can I withdraw without verification?
We can only approve a withdrawal once all required checks are complete. These may include proof of identity, proof of address and confirmation of your payment method. Additional documents may also be required later.
Why has my withdrawal not arrived yet?
Documents may be missing, your request may still be under review, or your payment provider may not yet have credited the amount. Our support team can help clarify the status. Approval and the subsequent credit to your payment method are two separate steps.
Your Godz account
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